How can I reset my password?

Please log in with your credentials to finish your registration and fill out the registration form making sure to use that email.We also advise you to log in with the “Protected View” option removed. You may also use try logging in with a different browser. Once you log in to the course, you can reset your password using the “Reset Password” button as shown in the tutorials below.

• This video tutorial demonstrates how to change and update your login information, email address, and other profile details on the GetCertificate online platform:

https://go.screenpal.com/watch/cTl13nnYepa

• This tutorial provides step-by-step instructions on how to reset your password on the GetCertificate website:

https://go.screenpal.com/watch/cTQZqXnDFCH

Please note that if you still cannot receive the invitation mail in your inbox or spam/junk folder, your email domain is likely blocking you from receiving the email to accept it. In this case, please share with us an alternative email to [email protected] so that we can activate your account again and send you the link.